22 Wole Ariyo Street,
Lekki Phase 1, Lagos.
Plot 16A American Quarters,
Idi-Ape, Ibadan-Oyo State.
We have the best sleep lab facility and service in Lagos, Ibadan, Abuja and in Nigeria and we are available for sleep studies and tests in these locations and through partners sites.
(+234 708 085 9356)
Contact Us, Or Book an Appointment
Q: When do my CPAP supplies need to be replaced?
A: Different supplies need to be replaced at different times. See the schedule below to help you determine when you should consider replacing your supplies. You can find more information by consulting the manufacturers’ manuals.
|CPAP Item:||Replacement Schedule:|
|Mask and headgear||
Every 6-8 months or sooner if showing signs of wear and tear, such as:
|Disposable filter||Monthly or sooner if grey in colour.|
|Reusable filter||Replace the filter according to the manufacturer’s manual.|
|Humidifier chamber||Yearly or sooner if calcium deposits are visible, the metal base shows signs of pitting, or the chamber leaks water.|
|Tubing||Yearly or sooner if tubing has visibly deteriorated.|
Q: When I take my CPAP mask off, my face is red and sore. Why?
A: This may be a result of a variety of reasons, including:
Problem: The headgear straps are fitted too tight.
Solution: Tighten the straps only to the point where there is no leak detected.
Problem: The mask is showing signs of deterioration (i.e. cracks, mask material is worn, etc.)
Solution: Replace mask.
Problem: Potential sensitive skin reaction to the mask material.
Solution: Visit your nearest Premier Respiratory & Critical Care store to select and be fitted a new mask style.
Q: I received my shipment, but now I am unsure how to fit my mask to my headgear. Help!
A: Our customer service team is here to help! Please email us your question at [email protected] and our customer service team will be happy to assist you.
Q: Can I return my products?
A: Premier Health & Respiratory Care’ return policy is generally limited to defective and unopened products within a specified time period. Please see our return policy for more details.
Q: Can I pay by direct debit or personal cheques, or by arranging payment to PRCC by insurers or benefit providers?
A: No, Premier Respiratory & Critical Care accepts Visa, MasterCard, and American Express only.